Frequently Asked Questions (FAQ)

  • Production time: 1-3 business days to ship.

  • Delivery times: 1-2 working days within Germany.

  • Made in Germany: Yes, local production.

  • Shipping: € 4.5 via DHL

  • Free shipping: Orders over €70.

  • Exchange in case of defects: Free replacement within 60 days.

  • Contact: Email cs@climcat.de for further questions.

  • Important note about sizes and returns : Because each of our products is custom-made for our customers, we unfortunately cannot accept returns due to sizing issues. We strongly recommend that you check OUR SIZE CHART BEFORE PURCHASING.